SAFE HAVEN RECOVERY CARE
BY KENDRA NEILL, RN
Your Haven
Awaits...
WHO & WHAT WE ARE
Safe Haven Recovery Care is a private, concierge post-operative recovery service, founded and run by Kendra Neill, RN, focused on supporting clients undergoing plastic surgery and cosmetic procedures. Care is offered locally in Austin, throughout Texas, and nationwide, with services provided by traveling directly to clients wherever their surgery and recovery are taking place.
Safe Haven was created to bridge the gap between surgical discharge and truly supported recovery. With nearly a decade of nursing experience and over five years working specifically in plastic surgery and aesthetics, Kendra brings a calm, informed, and deeply attentive presence to every stage of healing.
At its core, Safe Haven functions much like a doula for plastic surgery recovery.
While your surgeon focuses on the procedure itself, Safe Haven focuses on everything that follows—education, reassurance, organization, and steady support during one of the most physically and emotionally vulnerable periods of healing.
Care will include reinforcing your surgeon’s post-operative instructions, including but not limited to medication administration and organization, emptying drains and recording output, monitoring incisions, assisting with dressing changes, showering and getting dressed, taking vital signs, performing wound care, gentle ambulation and mobility, and ongoing emotional reassurance as your body heals and adjusts.
Safe Haven does not replace your surgeon or act as a medical decision-maker. Instead, care is intentionally collaborative—supporting your recovery plan, communicating concerns to your surgeon’s office when appropriate, and helping you feel confident, informed, and cared for between follow-up appointments.
Our mission is simple: to ensure every client feels safe, supported, and at ease—not only physically, but emotionally and mentally—so recovery never feels overwhelming, isolating, or uncertain.
OUR SERVICES
Each service is thoughtfully tailored to your procedure, recovery setting, and comfort level. Care is personalized, unhurried, and centered around helping you feel safe, supported, and at ease throughout your recovery. And yes, I always come to you.
Support may include, but is not limited to:
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Private transportation to and from your surgical center and post-operative appointments, when needed
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Assistance with drains, dressings, surgical sites, and garments, following your surgeon’s instructions
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Medication organization, reminders, and schedule reinforcement
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Comfort-focused support for pain, nausea, and overall post-operative well-being
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Gentle ambulation, mobility support, and help transitioning safely throughout the day
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Meal preparation assistance and hydration reminders
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Light housekeeping and linen refresh to maintain a calm, comfortable recovery environment
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Assistance with showering, dressing, and personal hygiene as permitted by your surgeon
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Pet care support, when needed, to reduce physical strain during recovery
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Errands related to your recovery, including prescription pick-up and restocking essential supplies
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Steady emotional support, reassurance, and companionship during a vulnerable healing period
Care is always provided in alignment with your surgeon’s post-operative plan and is designed to support, not replace, your medical care team.
PACKAGES & RATES
MEET YOUR CAREGIVER
They say healing happens best when you feel safe, and that’s exactly why I created Safe Haven Recovery Care.
I’m Kendra, a Registered Nurse with 9+ years of experience, over half of which has been dedicated to plastic surgery and aesthetics, specifically. I’ve witnessed firsthand how emotional, vulnerable, and transformative recovery can be, not just physically, but mentally and emotionally, too.
And I’ve also been the patient…
I know what it’s like to wake up swollen, sore, anxious, or uncertain. To want to heal beautifully but still need a helping hand, a reassuring voice, and someone who truly gets it.
Safe Haven Recovery Care was born from that understanding, to provide the same level of comfort, compassion, and calm that I wished every patient could experience.
Because recovery isn’t just about results, it’s about feeling cared for, seen, and supported every step of the way.
GET IN TOUCH
FAQ
What is your role in my recovery?
I consider myself a doula for plastic surgery recovery. While I am a registered nurse, I do not act as a medical provider. Meaning, that my role with you is not to replace your surgeon or their team. All medical decisions, interventions, advice, and instructions always come directly from your surgical team. My role is to be your steady, calm presence during recovery—helping reinforce your surgeon’s instructions, assisting with day-to-day recovery needs, and making sure you feel supported, safe, and cared for while your body heals.
Do you have other caregivers on your team?
No, and that’s very intentional. All care is personally provided by me. I don’t rotate caregivers or subcontract support. That way, you always know exactly who is with you, and you never have to adjust to someone new while you’re recovering. You’re choosing Safe Haven specifically for my experience, judgment, and approach to recovery, and that level of care is something I believe should never be handed off.
Do you ever care for more than one client at a time?
No, I work with one client at a time so you have my full attention. You’re never sharing care or competing for support.
Who covers your travel expenses?
I do! Clients are not responsible for covering my airfare, lodging, meals, rental car, or travel-related expenses. You are paying for my time, presence, and dedicated care. If you prefer that I stay at your recovery location, I’m happy to do so in a guest room or on a couch!
HELPFUL MATERIALS & RESOURCES
Recovering from a surgical procedure can be an incredibly overwhelming process for both you and your caregiver. Which is why I wanted to create resources to help make this process easier, even if I am not the one caring for you after your procedure.
I’ve created various simple, thoughtfully designed recovery templates to help make the postoperative experience feel more organized and less overwhelming for both patients and caregivers. These include a detailed Medication Tracker & Log to keep medications and supplements clear and safe, as well as a Drain Log to accurately document outputs in the format surgeons prefer. While many surgeons provide these tools, not everyone receives them—and I wanted to offer accessible, easy-to-use guides for anyone who may need them.
More documents, templates, and resources will continue to be added soon! You can explore and download the current materials directly from my Etsy shop that is linked below.
RECOVERY ESSENTIALS
To make preparing for surgery as seamless as possible, I’ve curated a collection of my most-trusted recovery essentials—all linked in one place through my Amazon storefront. These are the same non-negotiable items I recommend to my private clients to support comfort, mobility, safety, and healing during the early recovery period. A full printable checklist and shopping guide will be available soon, but for now you can browse every recommended item directly through the link below.
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